Human Potential at Work

Each year, TEDMED features stories and individuals that challenge our perceptions of limits and encourage us to imagine what’s possible. This November, two Speakers and two Hive Innovators will take the TEDMED stage and reveal how a better understanding of human nature may hold the clues to unlocking each individual’s unique potential.

Frans de Waal

For Frans de Waal, a primatologist and ethologist at Emory University, exploring human potential is directly linked to exploring the behavior of primates. By studying the ways primates behave under stress and how they make decisions, Frans adds context to our understanding of what it means to be an “alpha” female or male. Popular culture uses this term to refer to people who are controlling or sometimes even those who act as bullies; but in nature, an “alpha” is the highest ranking member of one’s sex and the animal that often assumes a leadership role by demonstrating qualities of solidarity, community, and experience. Frans’ observations on how human social structure mirrors primate social structure yield rich insights into our own society, what we value, and how we choose our leaders.

Whether you’re an elected official or the captain of your soccer team, becoming a leader often requires performing at your highest potential. But sometimes, when we feel pressure to perform at our peak, we falter. Barnard College President Sian Leah Beilock studies how people perform under stress and asks: why do we blunder when the stakes are high? Sian identifies how anxiety and stressful situations can actually create physical changes in our brains and rob us of our ability to perform our best. From students taking math exams to NBA players making free throws, Sian explores how we can adapt to perform under pressure. By channeling our focus, we can set ourselves up for success and enable ourselves to reach our potential.

Next, we shift our focus from individual performance to the abilities of large groups. Two Innovators from our Hive Program are focused on finding ways to improve overall health by creating tools that tap into the innate human potential to nurture and care for others.

Jo Schneier leads Cognotion and is working to improve the way we train caregivers, nurses, and nursing assistants to care for our rapidly aging population. To fix the shortage of qualified frontline healthcare workers, Jo believes that we must provide better training methods that empower workers and get them to work quickly. Cognotion’s unique program operates on the premise that there is narrative inherent in any teachable subject. Crafting this narrative into an immersive storyline, Cognotion’s story-based training tools feature high quality, high-production videos that engage learners using a medium that’s entertaining and familiar. And by connecting through story, learning happens on an emotional level that deepens understanding and maximizes impact. Through training programs that tap into the power of story, Jo’s goal is to not only transfer cognitive and physical skills, but to also instill dedication, confidence, and pride within our future healthcare workforce.

Mudit Garg is focused on improving healthcare operations to maximize medical professionals’ impact. Using an AI platform to monitor hospital data in real-time, the Qventus platform acts as a virtual air traffic controller for hospitals, helping to remove decision-making overhead from staff so that they can spend more time focusing on the patient experience and providing care. The software learns over time and is able to predict issues before they occur, recommend immediate actions, coordinate across teams, and engage the best team members for response. Hospitals using Qventus are seeing benefits across a wide range of outcomes, such as reductions in patient falls, length of stay, unnecessary lab tests. These benefits are having a clear positive impact on medical costs; and even better, doctors and nurses are focusing more time on providing care and improving patient outcomes and experience.

From examining our social structures and improving our personal responses to stress, to instilling caregiver training with a sense of meaning and leveraging the impact of health care providers through AI, these TEDMED 2017 thought leaders are helping us to be better equipped to activate our full potential. Furthermore, whether it’s through the lens of accomplishing personal goals or tackling problems in teams, these perceptive Speakers and Innovators are deepening our understanding of what it means to be human.